Cox Outage in Phoenix, Arizona (2024)

The latest reports from users having issues in Phoenix come from postal codes 85036, 85001, 85041, 85008, 85016, 85006, 85009 and 85015.

Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.

Problems in the last 24 hours in Phoenix, Arizona

The chart below shows the number of Cox reports we have received in the last 24 hours from users in Phoenix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cox users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (7%)

4. 

   TV (7%)

5. 

   E-mail (4%)

6. 

   Phone (1%)

Live Outage Map Near Phoenix, Maricopa County, Arizona

The most recent Cox outage reports came from the following cities:Phoenix, Peoria, Scottsdale, Paradise Valley, Tempe, Glendale and Sun City.

City	Problem Type	Report Time
Phoenix	Internet	an hour ago
Peoria	Internet	8 hours ago
Phoenix	Internet	8 hours ago
Phoenix	TV	9 hours ago
Phoenix	Internet	17 hours ago
Phoenix	Internet	18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cox Issues Reports Near Phoenix, Arizona

Latest outage, problems and issue reports in Phoenix and nearby locations:

• Crash Dummy (@Santiagoelcuco) reported 11 minutes agofromTempe, Arizona

  @CoxHelp Horrible customer service. You expect people to pay for things when we are already struggling for income as it is and then dont have available resources to help us same day. Atrocious. Im going to take my service elsewhere. This is the second time I have tried.

• Mamba Mentality 🐍 (@louisiana_Gzus) reported 13 minutes agofromPhoenix, Arizona

  @CoxHelp don’t follow me fix my problem

• Fluffy Wuffy (@primarylupine) reported 15 minutes agofromScottsdale, Arizona

  I know @MeTV is all about the "retro" vibe, but the awful recompression @CoxComm does makes it look like a 1990s 56k RealPlayer stream.

• Doug ''Now I'm Just Pissed'' Anderson 🌵 (@_DougAnderson) reported 15 minutes agofromPhoenix, Arizona

  @JadeRhinos @CoxHelp It isn't a channel issue on the router, as I sorted that out and it kills hardwired internet, too. Hell, the line from the street to my house is only 2 years old because they had to replace it when I moved in.

• SHAINA SANDOVAL (@shainasandoval) reported 16 minutes agofromScottsdale, Arizona

  @CoxHelp Yeah y’all contacted us but still not helping the problem and cannot help us tonight...

• Tom J. McCoy (@tomjmccoyy) reported 17 minutes agofromTempe, Arizona

  Man, it seems like I have to talk **** to @CoxComm every other week. Y’all suck.

• Mamba Mentality 🐍 (@louisiana_Gzus) reported 18 minutes agofromPhoenix, Arizona

  @CoxHelp why is there a internet outage in Phoenix!!!!!😡😡😡😡😡😡

• Nerd (@Modernday_Nerd) reported 20 minutes agofromPhoenix, Arizona

  @CoxHelp my internet it out again. I have to work right now. Not sure what to do as this issue is still happening. I sent you a DM

• Sirlok (@SirlokOfficial) reported 21 minutes agofromPhoenix, Arizona

  @CoxComm has screwed up my bill for the past two months. 11 phone calls and promises of a fix, nothing has been corrected. This is really starting to get old and I’ve had about enough. #goodbye

• Crash Dummy (@Santiagoelcuco) reported 23 minutes agofromTempe, Arizona

  @CoxHelp you think we’re stupid. I already provided TWO CUSTOMER SERVICE MEMBERS WITH THE ISSUE AND PICTORAL PROOF. AND YET YOU STILL SAY I NEED A TECHNICIAN TO COME OUT. I DONT NEED A TECHNICIAN. I NEED YOU TO RECONNECT MY MODEM OR CANCEL MY SERVICE

• Josh Orcutt (@JoshOrcuttPhoto) reported 25 minutes agofromTempe, Arizona

  @CoxHelp Rediculous. I can’t even count how many times there has been an “outage” in my area the last month. Really rewarding when trying to work from home and have the internet completely cut out. Thanks Cox. You suck.

• Josh Orcutt (@JoshOrcuttPhoto) reported 26 minutes agofromTempe, Arizona

  @CoxHelp you guys suck. Not sure why these random “outages” keep happening but this is the second time in two weeks where there is a “random” outage and the ETA for restoration is more than 2 hours. Unacceptable.

• Crash Dummy (@Santiagoelcuco) reported 28 minutes agofromTempe, Arizona

  @CoxComm I am disappointed. I have to agree to “possibly” paying a technician to come out and determine that COX has an issue with their servers when my internet and EVERYTHING IN MY HOUSE IS CONNECTED AND SHOWS THERE IS NOTHING WRONG EXCEPT THE SERVICE BEING OFF.

• Stefanie Haldiman (@Stefhaldi) reported 34 minutes agofromPhoenix, Arizona

  @CoxComm I have been a customer for over 6 years and yet when my bill randomly goes up and I call to see if it can go down even $10, I am told nothing can be done. When so many are struggling no compassion huh? #shameonyou #goingshopping

• “ (@fpjose_) reported 40 minutes agofromPhoenix, Arizona

  Just reminding y’all that @CoxComm sucks ass

• Brad Williams (@createwithprint) reported 40 minutes agofromPhoenix, Arizona

  Hello @CoxHelp @CoxComm I left the house at 8 this morning as the Internet went down. It’s 6:45pm and still no internet...

• Crash Dummy (@Santiagoelcuco) reported 43 minutes agofromTempe, Arizona

  @CoxComm IF THIS IS HOW YOU TREAT CUSTOMERS THEN I WILL GLADLY TAKE MY SERVICE ELSEWHERE AND MAKE SURE THAT ANYONE I KNOW DOES NOT USE COX FOR ANYTHING.

• Jim Klocek (@jimbojo007) reported 45 minutes agofromTempe, Arizona

  Dear @CoxComm Maybe don’t charge me $80 for downloads up to 150 if you’re only going to supply 19.9. Never had this problem with Comcast.

• SHAINA SANDOVAL (@shainasandoval) reported 46 minutes agofromScottsdale, Arizona

  @CoxComm your customer service is awful these days!

• Brad Williams (@createwithprint) reported 58 minutes agofromPhoenix, Arizona

  @CoxHelp I was looking for proactive measures not let’s investigate and express generic apologies. Let me know **** went down and update me on etas. If I would have known it was a major issue going to last all day I could have worked on temporary solutions right away

Cox Issues Reports

Latest outage, problems and issue reports in social media:

• XxShadoPandaxX (@XxShadoPandaxX) reported 4 minutes ago

  @CoxComm it would be great if yall could fix the cable being ripped out of my house and now laying in my driveway instead of saying screw it and that it can be fixed monday.

• Ken C (@Goodeye) reported 5 minutes ago

  @CoxHelp so I just received a mailer via snail mail about upgrades in my area that will affect me (even though I’m on fiber). I’ve had issues where randomly we lose a connection (I’ve ruled out the router after using Google Wifi and Eero). Is this related?

• Brandon (@RealBCat) reported 6 minutes ago

  @CoxHelp Upload speed has been horrendous due to packet loss for over 2 weeks. Can't even use nest cameras 😒 FIX PLEASE

• MAGA_AZ (@AZSun4Trump) reported 8 minutes ago

  @CoxHelp @CoxComm Yep it happens constantly on Fri nites, take it from a 32 yr Cox member. They don't care about customers. .@CoxComm needs to change, but they never do.

• David Harris (@DeejayWoodstock) reported 9 minutes ago

  So @CoxComm wants to charge me for a repair to the internet service they installed yesterday. Add quality internet service to things I miss about Texas already...

• Yujiro Hanma (@BIGBADSOSA) reported 10 minutes ago

  @CoxComm damn… I pay all this money for y’all to be ******* up like this?! Run me my credit!! Y’all ******* up too much this month!

• Jaime DeAnza (@rejectedpanda) reported 10 minutes ago

  Why ******** do I have to pay @CoxHelp to fix an issue that arose the day they did service upgrade to the crap outside. Fix your crap dude.

• XxShadoPandaxX (@XxShadoPandaxX) reported 11 minutes ago

  @GetSpectrum can yall open up some service here in Kansas? I never had the issues like i do with @CoxComm when i had service with yall

• Tiny Wife Biter (@RakkoJiima) reported 14 minutes ago

  @CoxHelp i just got off the phone with customer service and my speed only went up by 100mb/sthere is no reason why my internet speed should be throttled by your company EVERY SINGLE NIGHT to 10/20% of what i pay for.i have no faith in you or support to help me anymore

• Ken C (@Goodeye) reported 15 minutes ago

  @CoxHelp No I’ve been having random incidents where my connection craps out. Im on a gigablast fiber connection. At first I thought it was my Google wifi routers then I replaced them with eero and it continued. Im wondering if this planned outage/upgrade may be related to fix those issues